This Privacy & Cookie Policy describes how Atelier Seridian by Nogherot Nicole, located at Via G. Narvesa 5, Aviano (PN) 33081, Italy, email: atelierseridian-AT-gmail.com, phone: +39 389 5596175, collects, uses, and protects the personal data of users who access and use the website https://www.atelierseridian.it (hereafter, the “Service”).

By accessing or using the Service, you consent to the collection and use of your personal information as outlined in this Policy. If you do not consent, please do not use the Service.

Information Collected

While using our website, we may collect the following categories of personal data:

• Identifying data: first name, last name, address, email, phone number, gender.
• Login and account data: username, password, preferences.
• Browsing data: IP address, browser type, user agent, pages visited.
• Transactional data: billing and shipping address, payment information (e.g., PayPal).
• Voluntarily provided data: comments, reviews, contact requests, uploaded media (including any EXIF/GPS information contained in files).

Purposes of Processing

The collected data is processed for the following purposes:

• Order and shipping management.
• Creation and management of user accounts.
• Payment processing and fraud prevention.
• Compliance with tax and accounting obligations.
• Service communications (e.g., order confirmations, support requests, password resets).
• Collecting feedback, reviews, and managing comments.
• Marketing and promotional activities (only with explicit consent).
• Improving services offered and analyzing website performance.

Comments and Media Content

When visitors leave comments on the site, we collect the data shown in the comments form, as well as IP and user agent data for spam detection. An anonymized string derived from the email address may be sent to Gravatar to check the use of the service (privacy policy: https://automattic.com/privacy). Images uploaded to the site may contain geolocation data (EXIF GPS). These will be removed once the image is downloaded, if present.

Cookies and Tracking Technologies

Our site uses technical and third-party cookies.

• Technical cookies (necessary): manage logins, carts, display preferences, browsing sessions.
• Analytics and performance cookies (third parties): help us understand how users interact with the site.
• Marketing and profiling cookies (third parties): may be used to personalize advertisements.

You can change your cookie preferences at any time via the dedicated banner or your browser settings:

• Google Chrome
• Safari
• Firefox
• Edge 

If you disable cookies, some features of the site may not be available.

We use the CookieYes service for consent tracking. See https://www.cookieyes.com/privacy-policy for their privacy policies.

Who We Share Data With

• Payment services: PayPal (privacy policy: https://www.paypal.com/privacy).
• Anti-spam services: e.g., Akismet, Gravatar
• Hosting and maintenance services: providers ensuring security and service continuity.

We do not sell or transfer (and are not interested in doing so!) your data to third parties for commercial purposes unrelated to the site’s activity.

Data Retention

• Order data is kept for 10 years, as required by Italian tax law.
• Comments and metadata are stored indefinitely to enable automatic approvals and responses.
• User account data is retained until voluntary account closure or for a maximum of 2 years of inactivity.
• Anonymous and aggregated data may be kept without time limits.

Your Rights

Under the GDPR and applicable law, you have the right to:

• Access, correct, or delete your personal data.
• Request restriction or object to processing.
• Receive your data in a portable format.
• Withdraw consent to processing at any time.
• File a complaint with the Italian Data Protection Authority (https://www.garanteprivacy.it).

To exercise your rights, you can contact us at: privacy@atelierseridian.it

Data Protection Officer

For questions or complaints, you may contact:

Atelier Seridian di Nogherot Nicole
Via G. Narvesa 5 – 33081 Aviano (PN), Italia
Email: privacy@atelierseridian.it